Help Centre
Frequently Asked Questions
Everything you need to know about ordering, payment, and delivery at MO3IZO TECH.
Ordering
All orders are placed through Telegram.You can Simply create your order from " Request Order " inside our home page, and then choose the service you want after that fill out the fields with the necessary information and then Submit your order,
You will be redirected to my telegram bot to confirm or cancel your order, If you confirm then copy your order ID and click the contact button to send me a message on telegram with your order ID and I will reply to you as soon as possible to confirm the details and provide payment instructions.
After confirming your payment, you will receive your service within 30min up to 1 hour depending on the service and package you ordered.
No, You don't have to create an account to place an order, just choose the service you want and send it, after confirming your order you will receive your service after payment. All without any account creation.
All orders you create the bot will show you Confirm / Cancel options, you have 10 minutes to decide before the order is automatically expired. If you confirm then you'll procceed to payment and after thaat you will have your service delivered.
If you cancel the order, then no need to do anything you can simply leave or try another order or service. After delivering the service, we do not accept cancellations or refunds, so please make sure to review your order details carefully before confirming. If you have any questions or need assistance with your order, feel free to contact us on Telegram.
Yes. You can request multiple services in the same conversation. If you contact me directly without the order creation bot, however, you can make multiple orders using the order creation from my website, but it may be slowr and less efficient than using the direct order, so I recommend using the direct order for the best experience.
Payment
We accept BaridiMob, CCP transfer, and other local Algerian payment methods. Additional payment options may be available — contact us on Telegram to confirm what works best for your situation.
Refunds are handled on a case-by-case basis. If a service was not delivered or there was an error on our side, we will work to resolve it or issue a refund. We do not offer refunds for completed and delivered services. Please review our Terms and Conditions for full details.
We only accept payment after confirming all order details with you. We never ask for passwords or sensitive account information. All communication happens through Telegram where you can verify our identity. Also, we offer guarantees for our services, so if you don't receive your service or if there is an issue with the delivery, we will work to resolve it or provide a refund if necessary. Your safety and satisfaction are our top priorities.
Delivery
Social media followers, views, and likes are typically delivered within 0 to 30 minutes after payment confirmation, with a maximum of 1 hour. Exact timing depends on the platform and package size.
Game top-ups are usually processed within minutes after payment is confirmed. We will notify you on Telegram as soon as the top-up is complete.
Website delivery time depends on the complexity of the project. A simple landing page can be ready in 1–3 days, while more complex sites may take longer. We will confirm the expected timeline before starting your project.
If your order is taking longer than expected, please contact us on Telegram. We will check the status and update you. We always try to deliver on time and communicate any delays proactively.
Web Development & Domains
Yes. We offer free support and guidance for first-time website owners. We will help you understand what you need, choose the right hosting and domain, and walk you through every step of the process.
Yes. You can choose any domain name and any hosting provider you prefer. We will purchase and set everything up on your behalf. If you are unsure, we can recommend the best options based on your budget and needs.
We build E-Commerce stores, portfolio websites, simple landing pages, and business websites. If you have a specific idea, reach out and we will let you know if we can build it.
General
The best way to reach us is through Telegram at @MO3IZO. We are available around the clock and respond as quickly as possible. Or using our contact email [email protected]. Please include your order ID if you have one, and a clear description of your issue or question.
MO3IZO TECH is based in Algeria and primarily serves customers in Algeria and the wider Arab world. We also accept international customers depending on the service. And we are always looking to expand our reach and serve more customers globally.
Yes. We are always working on adding new services and improving existing ones. Follow our Telegram channel to stay updated on new additions and announcements.
Still have a question?
Message us directly on Telegram — we are happy to help.